At Ipsos since 2022, he is responsible for the development of Financial Services clients. With more than 25 years of experience as a Key Account Manager for major companies operating worldwide, he has managed CX Management surveys for leading Italian banking and insurance groups, gaining in-depth experience in analysis and consulting, particularly in managing stakeholder relationships, identifying 'at risk' customers, improving the efficiency of touchpoints, and setting action priorities for various strategic client components. With a solid quantitative and methodological background and a strong focus on design and analysis, including predictive models and analytics, he supports client growth in achieving meaningful and actionable results.
Date and hour
10/29/2025 at 12:00
Conference
PAYMENT LOYALTY: MYTH OR POSSIBLE REALITY?

